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Our Locations

Addis Ababa Headquarters
Main Office

Bole Road, Friendship Building, 4th Floor
Addis Ababa, Ethiopia

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Bahir Dar Office
Regional Office

Piazza Area, Blue Building, 2nd Floor
Bahir Dar, Ethiopia

Monday - Friday: 9:00 AM - 5:00 PM

Support Hours & Response Times

Customer Support Hours

Monday - Friday: 8:00 AM - 8:00 PM EAT

Saturday: 9:00 AM - 5:00 PM EAT

Email Response Time

Typically within 2 business hours

Live Chat Support

Available during business hours

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